Get the support you need
Whether you need a quote, you’re an existing customer, or you’ve got more questions about managing a portfolio, this page will take you to the right place.
Before you start
- Your contact details
- The property address where the repair is needed
- A short description of the issue
- A photo, if you have one
- Your preferred day and time, if it isn’t urgent
Please choose the best option for you.
Repair
“Something’s broken and I need it fixed”
Quote
“I’d like a price for some work”
Existing customer
“I’m already a Blue Flame customer”
General enquiry
“I have a different question”
Landlords
Support for every property need
If you want to find out more about our landlord support services, we’ve got all of the information you need below.
Heating & Gas Safety
Boiler servicing, repairs and annual Gas Safety Certificates
Electrical Safety
EICR testing, remedial work and certification
Repairs & Maintenance
Responsive repairs across heating, electrical and plumbing
Portfolio Support
Coordinated maintenance across multiple properties
Alternative contact routes
Phone
Phone (office hours, Monday to Friday, 8am–5pm): 01326 378122
24/7 emergency line
01326 378122 – please follow the options for urgent support to speak to a member of the team directly
Post
Blue Flame (Cornwall) Ltd, Energy House, Parkengue, Kernick Ind. Est, Penryn, Cornwall TR10 9EP