Responsive support when you need it most

Burst pipe, boiler breakdown or power outage? We’ve got you covered with emergency repairs for heating, plumbing, electrical, and renewable systems. One team to call, whatever the issue.

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HOW IT WORKS

What happens when you call it in?

When you report an issue, it comes straight through to our team and is prioritised based on severity. With engineers working across Cornwall, we arrange attendance as quickly as possible to get things fixed and your business back to normal.

Report an issue

WHY CHOOSE US?

We pride ourselves on delivering reliable, high quality services, every time.

Immediate guidance

We’ll talk you through steps to reduce risk or damage (like shutting off water or power) before your engineer arrives.

Confidence when it counts

Experienced engineers and compliance support, so you know the job’s been done right.

One team, every trade

One number to call, whether it’s a heating, plumbing, electrical, or renewable energy issue.

Fast attendance

Business Membership customers get priority call-outs within 24 hours. For everyone else, we’ll normally attend the same day where possible.

RESPONSIVE REPAIRS

What we cover

Here’s a quick list of some of the issues we can take care of. Don’t see yours? Ask us anyway — chances are we can help.

No heating or hot water
Burst pipes or leaks
Power faults or outages
Boiler breakdowns
Faulty renewable energy systems (e.g. solar, heat pumps)
Minor drain issues (excluding drain unblocking)

CALL-OUT — gas leaks

Smell gas or suspect a gas leak?

Turn off your gas supply at the meter, open doors and windows, and don’t use any electrical switches or naked flames. Call the National Gas Emergency Service immediately on 0800 111 999.

Accreditations & certifications

Reviews

Trusted by thousands of homes across Cornwall

Had to call Blue Flame out a week ago to fix a leak we had. We aren't on a service contract so we were delighted that they were able to get an Engineer come out to us that same day. Really happy with the service that Callum G provided. Friendly and thorough. Would recommend 👍🏼. Thanks very much!

MrsSP_Cornwall

Review posted on Google

Friendly and professional engineers. Had a service done and it looks like a slight pressure issue has been resolved along with a noise from the circulation pump! Well happy! Although I think they normally have one engineer for a service, in this case they happened to be together on the day. I'd happily have either one (Ryan or Matt) back if needed regarding my ASHP system.
Thanks guys /Blue Flame.

J.M T

Review posted on Google

Had my gas turned on, system check and alarm check by Martin today. Very efficient service and extremely polite, helpful and knowledgable. Highly reccomend

Chelsea Irving

Review posted on Google

I’ve hired Blue Flame several times for boilers and plumbing and have always been happy with their work.

Recently they rectified some poor-quality pipework left by a previous builder. Their work was a vast improvement and, during the process, they discovered a cracked sewer pipe the previous builder hadn’t mentioned. By catching this early, Blue Flame saved me from the nightmare of installing a new bathroom only to have to rip it out later to fix a leak.

On one occasion a piece of work had to be redone but I am still happy to give them 5 stars because they took full responsibility and rectified it promptly without any fuss. Also, the staff are consistently knowledgeable, polite and professional. I fully intend to use them for future work.

Sarah-Kate TJ

Review posted on Google

Excellent service. The receptionist's are extremely polite and helpful. We've started a breakdown cover with them, the Daikin air source heating system was checked and serviced first, Matt the engineer is very knowledgeable and explained everything well. I would highly recommend Blue flame. Thank you guys

Pete Longley

Review posted on Google

Our boiler wasn’t firing up so I called to arrange a visit. However Grant was able to advise via FaceTime. He was friendly and helpful and we were able to resolve the issue. I’m extremely grateful that someone was willing and able to help solve the problem and it means that as a newcomer to the area, I know who I will trust in the future. Thank you so much.

Katie

Review posted on Google

Coastline tenant called Blue flame 9.30am no kitchen light and hot water had packed up. They were there at 10am new kitchen light and hot water sorted.

Simon Ratcliffe

Review posted on Google

Lovely experience. Chap called Tom went above and beyond and took some additional steps that were beyond the scope to stop the problem happening again

Matt Rodda

Review posted on Google

I recently used Blue Flame and they where great. I’m sorry I can’t remember everyone’s name but Chris and another lady came around and inspected our house, and then Lee and Solomon came later to rectify all the items. They went above and beyond for me and I’m really happy I used them. Thanks.

Ryan

Review posted on Google

Blue Flame Commercial & Residential teams have done regular and emergency service work for us and we cannot recommend them enough.
The Commercial team were so good and fast they even saved us from a days lost trade!
Well done to everyone at Blue Flame and Thank you! ☺️

The Gem

Review posted on Google

Advice & insights

FAQ

Still got questions about repair work? Take a look at our most common questions or reach out if you need more help.

We integrate with your building management system so your heating is delivered at the right temperature, in the right place, at the right time

All of our pricing is bespoke. Contact our team who can provide prices or arrange a survey for a quote.

This depends on a few variables, but we always aim to get to you as quickly as we can.

Our work is undertaken within the scope of our NICEIC registration, which provides independent assurance against recognised technical and safety standards. Work is carried out in accordance with BS 7671 (IET Wiring Regulations) and other applicable legislation.

Our engineers hold NICEIC, Constructionline, MCS, SSIP, and Gas Safe accreditations for commercial heating work.

We work with a wide range of commercial premises, including hotels, schools, universities, care homes, hospitality venues, holiday parks and heritage buildings.

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